Zero trust is more than a technology framework — it's a cultural shift. In this opening keynote, Jordan Reyes shares the leadership strategies, organizational change management tactics, and hard-won lessons from Meridian's enterprise-wide zero trust transformation. Attendees will walk away with a practical blueprint for aligning executive stakeholders, security teams, and end users around a unified identity-first security posture.
Turn identity into your growth multiplier for the agentic era. AI is transforming customer expectations, and rising to them is getting harder. Building for humans and agents simultaneously, while driving revenue and managing risk, requires a new foundation. That foundation is identity. Auth0 shows you how.
Transform Your Customer Experience with Identity-Powered Innovation
Identity is no longer just a security checkbox—it's a business accelerator. As customer expectations evolve and technology landscapes shift, organisations that master identity gain a competitive edge in customer acquisition, retention, and revenue growth.
Join Auth0 customers and industry leaders for an exclusive executive conversation on how identity drives business outcomes. You'll discover:
- Identity as a revenue driver: See how seamless, secure customer experiences directly impact loyalty and growth
- Modernising at scale: Learn how leading organisations are transforming their customer journeys without disrupting operations
- Future-proofing your business: Understand emerging trends in AI, security, and customer authentication shaping the industry
- Real-world impact: Hear directly from peers how they've implemented identity solutions to solve critical business challenges
- Network with your peers: Networking breakfast prior, and lunch following the event
From leading banks and retail giants to fast-growing digital innovators, Auth0 by Okta serves as the front door for Australia’s most trusted brands. In this opening session, explore how our continued local platform investments and identity innovation empower technology leaders to deliver seamless consumer experiences, mitigate fraud, and scale customer identity with uncompromised resilience.
Host:Â Ginny Roy, Senior Manager, Auth0
Speaker: Lee Tsiamis, CTO - Key Accounts, Salesforce & Matt McKenzie, General Manager, Data & Wealth Management Technology, Hub24
The modern customer journey is highly fragmented, spanning mobile apps, web portals, independent retailers, and AI-driven touchpoints. Connecting these touchpoints into a unified, friction-free experience is the defining digital challenge of our time. But how do brands deliver delightful, frictionless experiences while protecting consumer data at scale?
This panel brings together leaders from Salesforce & Hub24 who are redefining modern customer engagement. Hear their stories on putting customer experience at the centre of their digital architectures, overcoming internal hurdles to invest in foundational identity, and proving the business value of customer trust. This is a peer-to-peer discussion built to give you actionable insights to elevate your brand’s customer experience and win lifelong loyalty.
Doltone House Hyde Park occupies a prestigious central CBD location, echoing the architectural grandeur of its history as an exclusive city club dating back to 1858.
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Attendees can easily access the Level 3 venue via a dedicated street-level foyer elevator. Getting to the space is incredibly convenient, with St James train station directly adjacent and Town Hall station less than a five-minute walk away, complemented by immediate access to central bus routes and the Sydney Light Rail network.
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For driving guests, multiple secure parking stations operate within a one-block radius—including Secure Parking Piccadilly at 137 Castlereagh Street and the Domain Car Park—offering seamless CBD transport links from every direction.
Jordan brings over 18 years of experience leading enterprise security transformations at Fortune 500 companies. At Meridian, Jordan spearheaded a full zero trust overhaul across 12,000+ endpoints and reduced credential-based breaches by 74% in under two years. A sought-after speaker and Zero Trust Alliance board member, Jordan is passionate about making modern identity security accessible to organizations of every size.
